Oregon Water Wonderland Sanitary District

WHAT ARE FEES RELATING TO THE SEWER?

User Service Fee $74.00 Monthly
System Development Charge (SDC) $12,348.00
Connection Charge $469.00 (in addition to SDC)
Inspection Fee $25.00

MONTHLY SEWER SERVICE CHARGES

The monthly sewer service fee is $74.00 for each property connected to the sewer system. 

WHEN IS MY BILL DUE?

Sanitary bills are sent out at the beginning of eacht month for the previous month's service.  Payment is due by the date shown on the bill.  A $10.00 late fee will be added if payment is not received by the due date.

WHAT ARE MY PAYMENT OPTIONS?

Automatic Monthly Checking/Savings Debit (ACH) - This FREE service lets you pay your sewer bill automatically from your checking or savings account.  You'll still receive your bill at the beginning of each month. Payments are withdrawn on the 25th, giving you time to review your bill and contact us with any questions.

To sign up simply fill out the Authorization for ACH Payment form and return to our office.

Automatic Monthly Debit/Credit Card  - You can setup automatic payments using your debit or credit card.  A service fee of $1.85 or 2.5% will apply.  You will still receive your bill at the beginning of each month, and payments are withdrawn on the 25th, giving your time to review your bill and contact us with any questions.

To sign up simply fill out the Authorization for Debit/Credit Payment form and return to our office.

Online Payments
We offer a secure and convenient way to pay online.  You can use a credit or debit card or e-check.  Payments go directly to your account, and youll be credited immediately.  A service fee of $1.85 or 2.5% applies.

You can create an online account or make a one-time payment using the "Quick Pay" option in the  "PAYMENT PORTAL".  If need help, call us at (541) 593-3124.

Other Payment Options

• By Mail -  Send payments to 55841 Swan Rd, Bend Oregon 97707.  Make checks payable to OWW 2 Sanitary District.  Do not mail cash.  Please allow enough time for mail delivery by the due date! 
• In Person - Pay at the District Office during business hours.... we always enjoy your visits!
• Drop Box - Our locked dropbox is by the main entrance at 55841 Swan Rd.  Include the bill stub or service address for identification. Cash can be deposited during office hours; any change will be credited to your next bill.
• Bill Pay - You can have your bank mail a check directly to the District.  Allow enough time for processing and delivery.  Late fees apply if received after the due date.
• By Phone - Call the District Office during business hours to pay with a credit or debit card (3% bank fees applies). Payments are secure, and card information is not stored..

MONTHLY BILL VIA EMAIL

You can choose to receive your bill by email instead mail.  Call us or fill out the EMAIL STATEMENTS form to switch your billing preference.

ACCOUNT RESPONSIBILITY

What if I sell my home serviced by the Sanitary District?

The property owner is legally responsible for all charges on the OWW Sanitary District's bill.  By law, sewer charges, including lien costs, remain with the property.  Upon transfer of ownership, new owners and occupants must notify the District of updated account information and submit an application for sewer service acknowledging applicable District rules, regulations and policies.  Complete the application below and return to the District Office located at 55841 Swan Rd, Bend Oregon 97707 or return by email to office@oww2sd.com.

What if I have my home is a rental property?

The property owner is legally responsible for all charges on the OWW Sanitary District's bill.  By law, sewer charges, including lien costs, remain with the property.

The Sanitary District will bill a tenant upon request; please contact the District to make arrangements.  If the bill is being sent to a tenant and a lien is filed due to a tenant's non-payment, the tenants name will be permanently removed from the account.  All future billing and correspondence will then be directed to the property owner.

If the owner of the real property served by the OWW Sanitary District is not the occupant of that property, a copy of the bill and any past due notices will be furnished to the owner upon request.

Questions? We've got answers!

Please phone us at (541) 593-3124 and we will be happy to help you.